After you click "Start Free Trial"
STEP #1. Immediately - You will land on survey page and you'll receive email where we get to know who, what, when, where and how things are with you and how we can start working together asap.
STEP #2 - Preparation (after around 5 days)
This stage encompasses gathering of data, training CSRs and setting up of tools needed.
STEP #3 - Execution (after 1-2 weeks )
This is the final stage where we take over customer service, evaluate the performance, provide action plan and implement actions for better results.