CSR ROCKS:  Support That Stands Out
Keep Your Customers Coming Back For More!
Let the pros handle all your Amazon customer support.
 Amazon customer support that makes your brand stand out from the pack . 

Are you running yourself or your staff ragged trying to handle your increasing Amazon customer support needs?
Sounds like you need CSR Rocks!
With a comprehensive suite of customer support and product maintenance services that are affordable whether you’re a robust enterprise or a freshly-growing startup, CSR Rocks is here to up your customer support game and free you to do what you do best.
  • Front-Line Email Support:
    Say goodbye to the tedium and pump up your productivity by letting our well-spoken, passionate, highly-trained team take this troublesome but necessary task off your hands.

  • Customer Follow-Up:
    There’s an art to following up with your customers and making sure they’re happy without coming across as pushy or annoying, and we’ve mastered it. Forge a bond with your customers and make sure you stay on their minds for all the right reasons by sending them helpful, engaging emails that they’ll actually want to read!

  • Negative Feedback Removal:
    It happens to every Amazon seller – justified or not. We specialize in soothing unhappy customers and working to remove negative feedback that can stain your reputation. 

      Review Correspondence:
    Your customer took the time to review your product; let them know it’s appreciated by thanking them for their feedback, noting their criticisms and allaying any concerns they may express.
      Product Listing Maintenance:
    Show your prospects you’re on your game; we’ll monitor each of your listings and make sure none slip through the cracks. 
The above services are the core of CSR Rocks, but we’re always working to identify and meet emerging Amazon customer support needs; 
We’d love to handle yours!
Stand out in your customers minds – for all the right reasons!
When you turn your Amazon customer support needs over to CSR Rocks, you:
  •  SAY GOODBYE to the tedium of responding to support emails and say hello to a sharp increase in daily productivity.

  •  TEMPT PROSPECTS and secure customers by proclaiming the excellence of your customer support – and ensuring that those claims are fully realized 

  •  STOP WORRYING whether the next support person you hire will turn out to be a dream-come-true or a menace to your brand

  •  FREE YOURSELF and your staff to take on the tasks to which you’re best suited – creating awesome products and growing your business 

  • WATCH YOUR customer retention rate shoot through the roof! 
 Show your customers how much they matter with our comprehensive suite of Amazon Customer Support Services!
Now, you can give it to them with CSR Rocks!
Because with CSR Rocks you have more time and more happy customers 
For the companies who want to make a difference in their customers' lives. 

Company Address | ONESELF LTD, Unit 1109, Kowloon Centre, 33 Ashley Road, Tsim Sha Tsui Kowloon, HONG KONG
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