Expertly designed solely for Amazon businesses and sellers, our customer-focused email services provide a variety of customer-focused benefits – and all the hard work is done for you! 

Whilst no Amazon seller wants complaints, how they’re dealt with can make or break your entire reputation.

But with our email service guaranteeing quick response no matter the complaint, we’ll provide practical solutions to your customers ensuring satisfaction is maintained.

Research has shown that even if a customer loves the service and product they’ve received from you, they’re still unlikely to make time to leave a review – despite receiving an email.

However, with our A/B testing strategies designed to measure results of multiple subject lines and content, we’ll identify the exact tactics needed to generate increased authentic reviews from satisfied customers, giving your listing the feedback it needs to boost sales.

Sometimes, product issues crop up without warning – through no fault of your own. But with the potential of hundreds, if not thousands of emails to go through, how will you identify the exact problems that need addressing?

Our service is fully dedicated to identifying any particular trends or patterns that regularly appear in customer emails, so we can quickly pinpoint the precise issues your customer base may be experiencing.

Enabling you with all the information you need in a detailed monthly report, you can make any necessary changes to your products quickly and efficiently – without disrupting sales.