CSR ROCKS: Support That Stands Out

CSR ROCKS : Support That Stands Out

CSR ROCKS: Support That Stands Out

Choose a package that is right for your business.

No hidden fees and can upgrade, downgrade or cancel ANYTIME!

CSR ROCKS Email Package

There is no point going through the huge hassle of hiring and training people when it is possible to get fast and cost effective customer service integrated immediately based on your company needs.

Essentials

Good for B2C eCommerce beginners

or business starters

€

124

Billed monthly

100 Customer Email Responses

Email Follow Up Sequence Setup
Frontline Email Support
Monthly Reports and Feedback
*FREE: 3 Listings for Product Listing Check up ( US MARKET ONLY) with weekly/monthly reports
14 days FREE TRIAL!

Start Up

Ideal for business owners with constant/loyal consumers

€

177

Billed monthly

240 Customer Email Responses

Email Follow Up Sequence Setup
Frontline Email Support
Monthly Reports and Feedback
14 days FREE TRIAL!

Growth

Best package for Sellers with multiple products in multiple markets

€

277

Billed monthly

400 Customer Email Responses

Email Follow Up Sequence Setup
Frontline Email Support
Monthly Reports and Feedback
14 days FREE TRIAL!

Product Listing Check up

€

€47

Billed monthly

3 Listings per month

Reply to Product Reviews
Reply to Seller Feedback
Request for the removal of Negative Seller Feedback
Check for Hijackers
Check and Monitor Inventory
Check and Assist Amazon Notifications
Check and Assist Quality Alerts Resolution
Answer questions posted in storefront
Weekly Reports on:
Overall Review Score trend
Product Improvement Ideas from reviews received

What happens when you click "Get Started"?

STEP #1. Immediately

You will land on survey page and you'll receive email where we get to know who, what, when, where and how things are with you and how we can start working together asap.

STEP #2 - Preparation

(after around 5 days)

This stage encompasses gathering of data, training CSRs and setting up of tools needed.

STEP #3 - Execution

(after 1-2 weeks )

This is the final stage where we take over customer service, evaluate the performance, provide action plan and implement actions for better results.

Our partnership has created us 4.6 stars average product ratings with hundreds of reviews. Also a full 5 stars to us as a seller.

We chose to take full automation of all the CSR related emails, listing questions, manual fulfillments, refunds, reports, review thank yous, and you name it. The best business decision by far.

Amazon and eCommerce, in general, are the most customer-centric business model out there. Don't try to be better than the pros, but rather put your time in better use. We did, and we thank the partnership with CSR Rocks from the bottom of our hearts.”

- Riku Calderón

Are you ready to give CSR ROCKS a try? Lets Chat!

Apply for your own Amazon CSR Service

Stand out in your customers minds – for all the right reasons! Get your trained customer service person today!

This training and service is available only for companies who want to make a difference in their customers' lives.

Company Address | ONESELF LTD, Unit 1109,

Kowloon Centre, 33 Ashley Road,

Tsim Sha Tsui Kowloon,

HONG KONG

Choose a package that is right for your business.

No hidden fees and can upgrade, downgrade or cancel ANYTIME!

Email Package

Product Listing Check Up

CSR ROCKS Email Package

There is no point going through the huge hassle of hiring and training people when it is possible to get fast and cost effective customer service integrated immediately based on your company needs.

Essentials

Good for B2C eCommerce beginners or business starters

€ 77/month

Click to Sign Up

100 Customer Email Responses

Email Follow Up Sequence Setup
Frontline Email Support
Monthly Reports and Feedback
One month FREE!

Start Up

Ideal for business owners with constant/loyal consumers

€ 177/month

Click to Sign Up

240 Customer Email Responses

Email Follow Up Sequence Setup
Frontline Email Support
Monthly Reports and Feedback
One month FREE!

Growth

Best package for Sellers with multiple products in muliple markets

€ 244/month

Click to Sign Up

400 Customer Email Responses

Email Follow Up Sequence Setup
Frontline Email Support
Monthly Reports and Feedback
One month FREE!

Product Listing Check up

€47/3 Listings per month

Click to Sign Up

Reply to Product Reviews
Reply to Seller Feedback
Request for the removal of Negative Seller Feedback
Check for Hijackers
Check and Monitor Inventory
Check and Assist Amazon Notifications

Check and Assist Quality Alerts Resolution
Answer questions posted in storefront
Weekly Reports on:
Overall Review Score trend
Product Improvement Ideas from reviews received

WHAT HAPPENS WHEN YOU CLICK "GET STARTED"?

STEP #1. Immediately - You will land on survey page and you'll receive email where we get to know who, what, when, where and how things are with you and how we can start working together asap.

STEP #2 - Preparation (after around 5 days)

This stage encompasses gathering of data, training CSRs and setting up of tools needed.

STEP #3 - Execution (after 1-2 weeks )

This is the final stage where we take over customer service, evaluate the performance, provide action plan and implement actions for better results.

Are you ready to give CSR ROCKS a try? Lets Chat!

Book a Demo

APPLY FOR YOUR OWN AMAZON CSR SERVICE

Stand out in your customers minds – for all the right reasons! Get your trained customer service person today!

This training and service is available only for companies who want to make a difference in their customers' lives.

Company Address | ONESELF LTD, Unit 1109, Kowloon Centre, 33 Ashley Road, Tsim Sha Tsui Kowloon, HONG KONG

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